Terms of Service

These Terms of Use govern access to and use of the SHAMBADUNIA LTD website and any online product pages, ordering tools, quotation forms, customer support channels, or digital communications made available through the website.

1. Acceptance of Terms

By using the website, placing an order, making a payment, or otherwise engaging SHAMBADUNIA LTD through the website, the user agrees to be bound by these Terms of Use and any related policies published on the website.

2. Nature of Services

SHAMBADUNIA LTD may carry on importation, exportation, general merchandise, supply, distribution, trading, buying, selling, marketing, and dealing in goods, commodities, materials, products, and services locally and internationally as may be listed on the website from time to time.

3. Proper Use of the Website

Users agree to use the website only for lawful and authorized purposes. Users must not:

a. Use the website fraudulently or deceptively
b. Submit false or misleading order or payment information
c. Interfere with website functionality or security
d. Upload malicious code or harmful material
e. Copy or misuse protected website content without authorization

4. Orders and Acceptance

Any order or request submitted through the website is subject to review and acceptance by SHAMBADUNIA LTD. A payment acknowledgment or automated reply does not by itself create a binding obligation beyond what is expressly accepted by the company.

5. Pricing and Billing

Prices, freight charges, taxes, customs related charges, delivery fees, and other applicable amounts may be updated from time to time unless otherwise agreed in writing. Users are responsible for providing accurate billing and shipping information and for paying all applicable charges when due.

6. Product Availability and Fulfillment

All products are subject to availability. The company reserves the right to correct pricing or listing errors, limit quantities, substitute where reasonable, or cancel an order where sourcing or fulfillment is not possible.

7. Import and Export Conditions

Where transactions involve importation, exportation, shipping, freight, or customs handling, timelines and fulfillment remain subject to supplier availability, transport conditions, government requirements, customs controls, and other third party dependencies outside the company’s reasonable control.

8. Intellectual Property

All content on the website, including text, branding, graphics, layouts, logos, and other proprietary materials, is owned by or licensed to SHAMBADUNIA LTD unless otherwise stated. No unauthorized copying or commercial use is permitted.

9. Third Party Services

The website may rely on third party payment gateways, freight services, delivery services, customs partners, hosting providers, or communication tools. SHAMBADUNIA LTD is not responsible for the independent acts or policies of such third parties outside its reasonable control.

10. Disclaimer

The website and services are provided on an as available and as is basis. To the fullest extent permitted by law, SHAMBADUNIA LTD disclaims warranties regarding uninterrupted availability, complete absence of errors, merchantability, fitness for a particular purpose, and compatibility, except where such disclaimers cannot lawfully be excluded.

11. Limitation of Liability

To the fullest extent permitted by law, SHAMBADUNIA LTD shall not be liable for indirect, incidental, consequential, punitive, or special losses arising from use of the website, sourcing delays, customs delays, shipping interruptions, order issues, or inability to access the website.

12. Indemnity

Users agree to indemnify and hold harmless SHAMBADUNIA LTD and its officers, employees, contractors, and agents against claims, liabilities, losses, damages, costs, and expenses arising from misuse of the website, unlawful conduct, breach of these Terms, or inaccurate information supplied by the user.

13. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria unless another mandatory law applies to a particular transaction.

14. Changes to Terms

SHAMBADUNIA LTD may revise these Terms from time to time. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.